Privacy Policy

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When you visit dxncare.com, your privacy is a top priority. This Privacy Policy explains what personal information we collect, how we use it, how we keep it safe, and your rights.

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This website is operated by an independent DXN distributor for a global audience. We follow privacy laws, including GDPR and CCPA, as well as best practices, to ensure that your information is handled with care. By using our site or sharing your information, you agree to the terms outlined in this document.

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We primarily collect information to provide our services, enhance your experience on our site, and comply with the privacy standards of your region. We only collect the personal details you choose to share with us through our contact or appointment forms. This usually includes your name, email address, phone number, and any message you send. We can use this information to respond to your questions or set up a consultation. We only ask for what's necessary to assist you.

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Usage and Analytics Data:

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We also gather non-personal information about how you use our site. This includes your IP address, browser type, pages you visit, and how long you spend on each page. We use Google Analytics and cookies to collect this data. This information is anonymous and helps us improve our content and site functionality. This data is never combined with your contact details, so your usage metrics remain separate from your personal information.

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How We Use Your Information

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We use the personal information you provide for a few key reasons:

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• Responding to Your Questions: We use your name and contact details to get back to you, answer your questions, and schedule consultations or appointments. For example, if you fill out a contact form, we'll use your email or phone number to reply.
• Providing Services: We use your information to provide the services you request, such as health and wellness consultations. We maintain simple records of our conversations and your preferences, so you don't have to repeat your health history each time. This enables us to provide a seamless and personalized experience.
• Improving Our Website: Analytics and cookies help us understand how people use our site. This information is combined and anonymized. We use it to make the website easier to use, faster, and more helpful for your health needs.
• Communications and Updates: With your permission, we may send you newsletters or emails about health topics, products, or upcoming events. You can easily opt out of these communications at any time by clicking the unsubscribe link in the email or by contacting us.

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We will not use your personal information for any purpose other than those listed here without your explicit permission, unless required by law.

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Data Storage and Security

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We protect your personal data from unauthorized access or sharing. Your information is stored securely on protected servers. We employ standard security measures, including encryption and access controls. We keep your data only as long as you need it for the purposes listed above or as required by law. Once we no longer need it, we securely delete or anonymize it.

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Cookies and Google Analytics

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Our site uses cookies and similar tools. Cookies are small text files saved to your device that help improve your experience. We use them for two primary purposes:

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• Essential Cookies: Some cookies are necessary for the basic functions of our site, such as maintaining your login session. If you disable these, the site may not function properly for you.
• Analytics Cookies: We use Google Analytics cookies to understand how users interact with our site. These cookies collect anonymous information, such as which pages are visited, how long people stay, and where they come from. We use this data solely to identify trends and improve our content.

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Your Privacy Rights

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Depending on where you live, you have certain rights over your personal data:

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• Access and Portability: You can ask for a copy of the personal information we have about you, and we'll provide it to you in a readable format.
• Correction: If you believe any information we have about you is incorrect or incomplete, you can request that we correct it. We will update your data promptly.
• Deletion: You can request that we delete your personal information. We will do so unless we are legally required to keep it.
• Restriction or Objection: In some cases, you can ask us to limit how we use your data or object to certain activities.
• Withdrawal of Consent: If we're using your data based on your consent (like for a newsletter), you have the right to withdraw that consent at any time.

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Since we do not sell personal data, the "right to opt-out of sale" under the CCPA doesn't apply; however, you can still exercise your rights to deletion or disclosure.

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To use any of these rights, please get in touch using the form given below.

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We reserve the right to update this policy from time to time to reflect changes in our practices or applicable laws and regulations. When we do, we will post the updated policy here. Please check this page periodically for updates.